How do we achieve a benchmark level of service?

Delivering a benchmark level of service is about leading the market with the quality of what we do. It takes a depth of knowledge, a values-based approach, a strict methodology and a strong network. We base our service levels on the following four principles.

Expertise. Our consultants are Accountants and HR professionals. It takes one to know one. That is what we believe. Our consultants are drawn primarily from accounting backgrounds, bringing with them a first-hand understanding of the skills, competencies and characteristics for every finance position.

Values. We are professionals not sales people. Our fundamental belief is that we are professional consultants. We base everything we do on a set of core values including complete honesty, respect for individuals and a long-term view. 

Methodology. We are pedantic about the quality of what we do. We apply our strict 25 Step Recruitment Process to every assignment. This includes a one to two hour behavioural interview, accounting skills testing and thorough reference checking.

Connections. We know the right finance people. Since 1999, we have been building on our accounting roots to create Sydney’s strongest network of talented finance professionals. Our reach now extends nationally from Brisbane to Melbourne and across the globe from Asia to Auckland, the UK to USA and Canada through our partnership with 150 financial recruitment firms.

   

 

"Open, honest and consistent communication. I expect FinanceMark to be professional, quality focused and effective. FinanceMark meets my expectations. We don’t use any other agency for financial roles."

Recruitment Manager SAP Australia
"FinanceMark took time to understand the whole team the candidate would fit into... Very professional and personal. I was very impressed by the service provided."

Senior Manager, Macquarie Bank
“FinanceMark really understands our culture and the type of person we look for. The vetting of candidates before they are presented to us is excellent. 100% recruitment track record with us! We really value the relationship we have with FinanceMark.”

Financial Controller, Sydney Attractions Group
“FinanceMark understands the importance of cultural fit in the team. They only send candidates that are worth interviewing. Good candidate interview notes! Always a pleasure to work with you guys.”

Corporate Recruitment Manger, GHD
“Once again a brilliant service... High quality candidates... no fodder was put forward to wade through. Once again a great experience. My expectations from FinanceMark have lifted the bar.”

CFO, Compass Hotel Group
“Very professional and friendly and provided an excellent service. I appreciated the ability to discuss with confidence the pros and cons of candidate and to obtain/give honest and truthful feedback.”

Group Accounting Manager,
Thomas and Coffey
“Other agencies were very reactive. FinanceMark is very proactive. Regular updates... great commitment...very consistent. Appreciated the follow-up and candidate character profile. Would be hard to do better.”

HR Manager,
Louis Vuitton
"I valued FinanceMark’s responsiveness and understanding of needs. Very good communication and very quick. Very well handled.”

Director of Finance,Ward Civil & Environmental Engineering
“It was a pleasure to work with you. You guys are certainly a cut above the rest! ”

Joint Managing Director,
Traveledge
“I have continued to use FinanceMark because the consultants have finance experience and are not sales people pretending to know something about finance... They have an understanding of what I am trying to achieve; they have made my job a lot easier.”

HR Manager, Australian Rugby Union
“The quality of the candidates was much higher compared with other recruitment agencies.”

HR Consultant, Veolia Water
“We found the small team very friendly, and the fact that they were all ex-accountants really appealed.”

Group Financial Controller,
Freedom Group
“The professional manner in which you handled this assignment was second to none...”

CEO,
Nubian Water Systems
“Very quickly filled assignments. Keep up the good work. Usual high standard met again!”

Financial Controller, Schering
“Finance Mark is by far the best agency I have dealt with...and over the years I have dealt with numerous ones.”

NSW State Manager, On-Site Access
“We really valued the fact that FinanceMark had already tested candidates before they came to us – something which differentiates them from other recruitment companies...”

Finance Manager, HSBC Australia Limited
"Not all candidates were sent to us... other agencies would send us everyone including ones who did not remotely meet our criteria.Testing as well is good. ”

Financial Controller, Harvey World Travel
“Understood the brief exceptionally well, appointed quality candidate quickly. Very appropriately matched to job description and person specification.”

Associate Director of Finance & Admin, Novotech
“FinanceMark clearly indicated that they understood the subtleties of the position and it’s fit within the company and ultimately, they came up with the right person.”

CEO, Ella Baché